Cancellation/Refund Policy for HealthBarosa by Lusika Healthcare Services:
Thank you for choosing HealthBarosa by Lusika Healthcare Services. We are committed to providing our customers with high-quality products and services. Please review our cancellation and refund policy carefully.
Cancellation Policy:
1.You may cancel your order at any time before it has been shipped. To cancel your order, please contact our customer service team by emailing us at info@healthbarosa.com or calling us at +91 93955 11011.
2.If your order has already been shipped, we are unable to cancel it. In this case, you may return the product(s) for a refund, subject to the terms and conditions of our refund policy.
3.Refund Policy:
a.We offer a 14-day return policy from the date of delivery. To be eligible for a refund, the product(s) must be unused, unopened, and in the original packaging.
b.To initiate a return, please contact our customer service team by emailing us at info@healthbarosa.com or calling us at +91 93955 11011. You will be provided with a return authorization number, which must be included in the return package.
c.The customer is responsible for the cost of return shipping.
d.Once we receive the returned product(s), we will inspect them to ensure they meet our return policy criteria. If the returned product(s) are eligible for a refund, we will issue a refund to the original payment method within 7 business days.
e.Shipping fees are non-refundable, and a restocking fee may apply.
We reserve the right to change our cancellation and refund policy at any time without prior notice. By purchasing our products, you agree to be bound by our cancellation and refund policy.
If you have any questions or concerns about our cancellation and refund policy, please contact us by emailing us at info@healthbarosa.com or calling us at +919395511011.